Case Management Training Institute

CMTI, generously funded by the CT Department of Housing, was created to provide a comprehensive training program for individuals with case management responsibilities in AIDS services, AIDS housing, domestic violence, homeless shelters, and transitional living programs, regardless of how the positions are funded (i.e. DPH, HOPWA, DOH, and DMHAS).

Click on the following links for more detailed information about CMTI:

(Or click here for a PDF version of the CMTI Manual)

Online Registration:

Click on the link(s) below to register for an upcoming session. Unless otherwise noted, all sessions are 9:30 a.m. - 12:30 p.m. at Center Congregational Church in Meriden. Light refreshments provided. All sessions are free for ACT members, however non-members will be charged $15 per person. Checks should be mailed prior to each session to: ACT, 110 Bartholomew Ave, Ste 3050, Hartford, CT 06106. Each session is limited to 25 participants, so in order to accommodate as many agencies as possible, there will be a maximum of 2 staff per agency for each session. If you would like to send more than 2 staff from your agency please contact us at to discuss the possibility of special arrangements. PLEASE NOTE: Failure to attend without sending an email to at least 24 hours in advance will result in a $25.00 charge and may limit your access to future trainings.


Wednesday, September 24, 2014

Setting Boundaries & Ethics - REGISTRATION CLOSED

Presented by Alliance for Living & West Hartford Yoga

The training will provide an overview of the importance of ethical principles, ensuring that client values are clear and respected, while maintaining appropriate boundaries, allowing the case manager to remain empathetic and supportive. Included in this presentation are suggestions on how boundaries are developed, and examples of when boundary crossing occurs. All these areas require that the case managers understand the dynamics of effective communication. The training will conclude with yoga activities: simple breathing and stretching techniques that can be useful as we navigate through our days. Being able to care for yourself when working with people on a daily basis is another tool in helping clients.