Case Management Training Institute
CMTI, generously funded by the CT Department of Housing, was created to provide a comprehensive training program for individuals with case management responsibilities in AIDS services, AIDS housing, domestic violence, homeless shelters, and transitional living programs, regardless of how the positions are funded (i.e. DPH, HOPWA, DOH, and DMHAS).
Click on the following links for more detailed information about CMTI:
(Or click here for a PDF version of the CMTI Manual)
- Case Management Training Curriculum
- Registration, Cancellation & Inclement Weather Procedures
- Module Descriptions
- Frequently Asked Questions (FAQ)
- Self-Directed Web-Based Training
Case Management Training Curriculum
The Case Management Training Institute was created to provide a comprehensive training program for those individuals with case management responsibilities in AIDS services, AIDS housing, domestic violence, shelters for people who are homeless, and transitional living programs, substance use and treatment programs regardless of how the case management positions are funded (i.e. DPH, HOPWA, DOH, and DMHAS). The Case Management Training Institute is generously funded by the Connecticut Department of Housing and therefore training sessions are being offered free of charge. DOH funded HIV housing case managers are required to have a least 10 hours of training.
Participants will be issued a certificate of completion for each session. Anyone who misses a session may attend it during a future cycle. The trainings are free for ACT members, however failure to cancel at least 24 hours prior to scheduled training will result in a $25 charge.
All trainings will be counted towards ACT's Standards of Care requirement of 10 hours of case management training per year. This comprehensive curriculum is designed to strengthen core competencies in client engagement and client-centered service delivery. Building on knowledge and service strategies developed as “best practices,” this curriculum provides case managers the necessary tools and skills they need to strengthen their work in providing services to people living with HIV/ AIDS, people who are homeless and battered women.
Case Managers and other front line staff working in AIDS services, AIDS housing, domestic violence, shelters for people who are homeless, transitional living programs and substance use treatment programs.
Overview of Trainings
Currently, there are a total of 24 distinct courses that are available to staff through this curriculum. Trainings are generally available twice per month, on Wednesdays. Meeting times are 9:30 am to 12:30 pm with light refreshments being served. Some topics will require a full day due to the nature of the material, those trainings are denoted by an asterisk (*) next to training title. These trainings will provide all staff with a set of baseline tools and resources to strengthen their work. Case managers will be offered with 7 core sections. Each core section has several sub-topics supporting the core area. The trainings should occur within the DSS contract period and all new staff will follow the same expectations. Recommended trainings for new case managers are denoted by an asterisk. All trainings are designed to enhance the overall skill sets of both new and seasoned case managers. If training is being provided for a targeted audience that information will be reflected on our website and on the registration form.
Note: At any time trainings can be removed or altered to provide optimum learning experiences and latest information. Trainings are designed to meet the needs of case managers to better serve their clients.
- Developing a Meaningful care plan
- Case Management basic – What is case management anyways?
- Advanced case management & Advanced care plans for longer term clients – Keeping it fresh
- HIV/AIDS medical updates
- HIV and TB, including Directly Observed Treatment Short course (DOTS)
- Importance of Adherence to HIV medications
- HIV prevention & updates – what is available, who is eligible, how to access, accessing partner services
- Update on HIV medication
- HIV services – prevention, medication adherence, nutrition and complementary therapies
- Beyond AIDS specific housing & Section 8
- Harm reduction Strategies, Overdose Prevention, and the latest trends in street drugs
- Successfully working with landlords
Mental Health/Substance Use
- Mental Health First Aid* (Full day)
- Understanding mental health conditions
- Managing mental health & substance use with housing
- Pain management, with people who are current or former drug users
- Harm reduction, latest street drugs & overdose prevention
- Energy assistance programs
- Navigating the medical & entitlement systems
Employment and Self-Sufficiency
- Workforce re-entry and employment needs
- Employment and its impact on benefits
- Effective budgeting
Working with Diverse Populations
- Transgender literacy
- Older adults and HIV
- Working with ex-offenders & sex offenders
- The intersection of HIV and domestic violence
- Ethics & values clarification, boundaries & self care
CMTI Online Training
- Access ACT's online training website at http://training.aids-ct.org/
- Click here for a comprehensive How-To Guide with screenshots
Third-party Online Trainings
Registration, Cancellation & Inclement Weather Procedures
Online Registration Information
- All registrations must go through our Online Registration System at www.aids-ct.org.
- Register online early, classes fill quickly! Workshops will be limited to 25 people.
- Registration emails (confirmed or wait listed) will come from firstname.lastname@example.org. Please be sure to check your SPAM filter to mark this email address as SAFE. Contact your IT person, if you have questions.
- Location and room assignments are provided in your confirmation email.
- On a rare occasion, the instructor may cancel a class. Therefore, we strongly encourage you to check your email and ACT’s website for notices of cancellation.
- If you are unable to attend a training for which you have been enrolled, please cancel your registration by sending an email to email@example.com at least 24 hours prior to the training.
- Failure to cancel your enrollment for scheduled classes 24 hours prior will result in a mandatory $25.00 fee. It may also affect your eligibility to register for future trainings.
- To cancel your registration, please contact us at firstname.lastname@example.org. This will allow other participants on the waiting list to have an opportunity to be contacted to attend.
Inclement Weather Procedures
- Participants may call (860) 247-2437 x313 after 7:00 a.m. to listen to a recorded announcement stating if classes are cancelled. Information will also be available on this webpage.
- If there is no announcement when you contact the above number or on our website, the class will be conducted as regularly scheduled.
- In the event of a cancellation due to inclement weather, all registered participants will be notified of the rescheduled date of the class by email.
Americans with Disabilities Act (A.D.A)
- Any special accommodations needed at our classes must be requested by contacting us at email@example.com.
The goal of this module is to provide case managers the necessary tools required to effectively document client’s progress, needs, and other areas of case management. There are different aspects of documentation that will be focused on; Developing a Meaningful Care Plan*, Case Management basic – What is case management anyways?, and Advanced case management & Advanced care plans for longer term clients.
The goal of this module is to provide the most updated information in order to best meet their clients’ needs. This module will cover the following areas, HIV/AIDS medical updates, HIV and TB, including Directly Observed Treatment Short course (DOTS), Importance of Adherence with HIV medication, HIV medical update, HIV Prevention for Positives – what is available, who is eligible, how to access, accessing partner services, Strategizes for Starting and Staying on Treatment and Medication Guidelines, Disease State Awareness.
Housing is an integral part of a person’s life. Our goal is to assist case managers with the proper tools they need when working with clients with housing needs. This module will address the following topics; how to work with landlord on bad credit, poor credit history, and history of incarceration. Beyond AIDS Specific Housing we will share information on what is out there beyond AIDS housing programs.
Mental Health/Substance Use
Many case management programs for people with persistent mental illness have also serve large numbers of persons who also have a co-occurring substance use disorder. These modules are designed to give case managers the knowledge base needed when addressing issues of mental health and substance use. The modules will cover the following topics; Mental Health First Aid*; Understanding mental health conditions; Managing mental health needs with housing needs; Pain management the addict and other prescription drugs; and Latest trends on Street Drugs; & harm reduction and overdoes prevention.
The goal of this module is to provide case managers and other front line staff with the understanding of what is available and how to access programs for their clients. Such programs are Energy assistance programs; Medicaid for low income adults to, State Administered General Assistance and more.
Employment and Self-Sufficiency
People living with HIV/AIDS who are thinking about employment to refer clients to the resources where they will learn the basic skills needed to secure employment will be advantageous to their overall success. Areas to be covered under this module are as follows Workforce Re-entry and employment needs, Working with ex-offenders & sex offenders, Employment and its impact on benefits, Skills for communicating.
Working with Diverse Populations
The goals of these modules are to present information necessary to work with diverse populations. These modules are designed to cover the following areas; LGBT; Transgender literacy, Older Adults and HIV; and HIV and Domestic Violence.
Ethics & values clarification, boundaries and self-care. Due to the nature of the work case managers provide to their clients, we strongly promote healthy living through the development of personal strategies which promotes such. This course will help case managers to discover important ways to maintain healthy life styles while working in high stress level industries.
Frequently Asked Questions (FAQ)
How do you register for a class?
Go to www.aids-ct.org and click on “Case Management Training Institute” under the “Programs” tab. In the “Online Registration” section click on the title of the training you are interested in, then fill out and submit the registration form.
How will I receive confirmation about training?
An email will be sent to you from firstname.lastname@example.org
How can I cancel a training which I am enrolled in?
Contact us at email@example.com
What is the deadline for cancellation?
24 hours prior to training
Is there a fee for not cancelling training?
Yes, the amount for not cancelling a training you are registered for is $25.00
Are any of the trainings mandatory?
No. You can self select the trainings that you feel best suits your needs. However, DOH funded housing case managers are required to attend a minimum of 10 hours of training per contract year. This will be included in your Quality Assurance audit.
What is the length of each training?
Usually, each training is scheduled for 3 hours staring at 9:30 am and ending at 12:30 pm. On some occasions a training topic will require more time, those trainings will be clearly indentified on our website.
How often is training provided?
Trainings are generally offered twice per month, usually the first and third Wednesday.
Does ACT provide a certificate of completion for each completed training?
Yes, certificates are handed out to case managers at the end of each training.
Are meals provided at the trainings?
Light refreshments will be available including drinks (coffee, bottled water and snacks). In the case of a full day training, lunch will be provided.
Who are the trainers/ facilitators?
Trainers are professional individuals who have worked or studied in the field of HIV/AIDS or other areas of expertise. The credentials and work experiences of each trainer will vary greatly. The feedback on the performance of each trainer is instrumental to ACT and therefore, an evaluation is expected from each participant at the end of the training.
Self-Directed Web-Based Training
A self-directed training means that you can access the training content at any time during your registration period. There is no start date, no specific time for lectures or discussions, no assignment deadlines, and no instructor or moderator.
Fit a self-directed training around your schedule. You may log out at any time and return at a later date. You may work for as long or as little as you want at a time. You may attend the training from any computer with internet access.
Here's what our users say about self-directed trainings:
"You can go at your own pace"
"I could do it in the comfort of my home"
Your success in a self-directed training is dependent upon how much you invest into the process.
Access ACT's online training website at http://training.aids-ct.org/
Click here for a comprehensive How-To Guide with screenshots.
Third-party Online Trainings:
Click on the link(s) below to register for an upcoming session. Unless otherwise noted, all sessions are 9:30 a.m. - 12:30 p.m. at Center Congregational Church in Meriden. Light refreshments provided. All sessions are free for ACT members, however non-members will be charged $15 per person. Checks should be mailed prior to each session to: ACT, 110 Bartholomew Ave, Ste 3050, Hartford, CT 06106. Each session is limited to 25 participants, so in order to accommodate as many agencies as possible, there will be a maximum of 2 staff per agency for each session. If you would like to send more than 2 staff from your agency please contact us at firstname.lastname@example.org to discuss the possibility of special arrangements. PLEASE NOTE: Failure to attend without sending an email to email@example.com at least 24 hours in advance will result in a $25.00 charge and may limit your access to future trainings.
Wednesday, March 11, and Wednesday, March 25, 9:00 a.m. - 2:00 p.m.
Mental Health First Aid
Presented by Kathy Eggert & Kim DiMeola, APT Foundation
Mental Health First Aid has been rigorously evaluated and is proven to reduce stigma connected to mental illnesses. This program can reduce the damaging effects of mental and emotional disorders such as job loss, school dropouts, relationship issues, and drug and alcohol problems. The stigma surrounding mental illness often prevents people from seeking help or even acknowledging that they need help. And if they do want help, they don’t know where to turn. Mental Health First Aid equips the public to help persons with mental illness connect to care.
You will learn:
- The prevalence of mental illnesses in the U.S. and their emotional and economic cost.
- The potential warning signs and risk factors for depression, anxiety disorders, trauma, psychotic disorders, eating disorders, and substance use disorders.
- A 5-step action plan to help an individual in crisis connect to professional care.
- Resources available to help someone with a mental health problem.
Mental Health First Aid is a highly interactive, 8-hour program taught over two days.
Lunch will NOT be provided.
Wednesday, April 15, 2015
Presented by Ronnie Levitt, PhD, PT author of "Cultural Competency: A Lifelong Journey to Cultural Proficiency"
In HIV/AIDS treatment and care, case managers often need help in overcoming the barriers cultural differences can create between client and care provider. This training addresses methods for navigating these differences, through awareness and sensitivity to the plurality of the population we serve. Beyond just language barriers, this in-depth discussion seeks to help case managers understand cultural characteristics like race, gender, sexual identity, poverty, disability, and community as social determinants of health. Understanding one’s own biases and assumptions is a key part of this training. This training will cover the importance of tailoring treatment to a client’s individual needs through a lens of cultural understanding.
Wednesday, April 29, 2015
Presented by Dr. Kim Karanda, DMHAS
Motivational Interviewing (MI) is a technique that allows the case manager, counselor, or other provider to communicate with a client with the goal being to initiate some form of behavioral change. It can also be used as a means to establish an empathetic rapport with the client to gain trust and to illicit information that the client might normally not provide. MI involves skills that we all possess, and designed to remove ambivalence to change. This process integrates an understanding of the Stages of Change to encourage clients to collaborate with their care provider to enact positive progress in their own lives. In this evocative and judgment-free process, the case manager can act as a motivator and guide as the client makes autonomous moves towards change.
This training will be an introduction to facilitating this process and understanding the techniques of motivational interviewing.