Case Management Training Institute

CMTI, generously funded by the CT Department of Housing, was created to provide a comprehensive training program for individuals with case management responsibilities in AIDS services, AIDS housing, domestic violence, homeless shelters, and transitional living programs, regardless of how the positions are funded (i.e. DPH, HOPWA, DOH, and DMHAS).

Click on the following links for more detailed information about CMTI:

(Or click here for a PDF version of the CMTI Manual)

Online Registration:

Click on the link(s) below to register for an upcoming session. Unless otherwise noted, all sessions are 9:30 a.m. - 12:30 p.m. at Center Congregational Church in Meriden. Light refreshments provided. All sessions are free for ACT members, however non-members will be charged $15 per person. Checks should be mailed prior to each session to: ACT, 110 Bartholomew Ave, Ste 3050, Hartford, CT 06106. Each session is limited to 25 participants, so in order to accommodate as many agencies as possible, there will be a maximum of 2 staff per agency for each session. If you would like to send more than 2 staff from your agency please contact us at to discuss the possibility of special arrangements. PLEASE NOTE: Failure to attend without sending an email to at least 24 hours in advance will result in a $25.00 charge and may limit your access to future trainings.


Wednesday, March 11, and Wednesday, March 25, 9:00 a.m. - 2:00 p.m.

Mental Health First Aid

Presented by Kathy Eggert & Kim DiMeola, APT Foundation

Mental Health First Aid has been rigorously evaluated and is proven to reduce stigma connected to mental illnesses. This program can reduce the damaging effects of mental and emotional disorders such as job loss, school dropouts, relationship issues, and drug and alcohol problems. The stigma surrounding mental illness often prevents people from seeking help or even acknowledging that they need help. And if they do want help, they don’t know where to turn. Mental Health First Aid equips the public to help persons with mental illness connect to care.

You will learn:

  • The prevalence of mental illnesses in the U.S. and their emotional and economic cost.
  • The potential warning signs and risk factors for depression, anxiety disorders, trauma, psychotic disorders, eating disorders, and substance use disorders.
  • A 5-step action plan to help an individual in crisis connect to professional care.
  • Resources available to help someone with a mental health problem.

Mental Health First Aid is a highly interactive, 8-hour program taught over two days.

Lunch will NOT be provided.

Wednesday, April 15, 2015

Cultural Diversity and Cultural Competency - REGISTER NOW

Presented by Ronnie Levitt, PhD, PT author of "Cultural Competency: A Lifelong Journey to Cultural Proficiency"

In HIV/AIDS treatment and care, case managers often need help in overcoming the barriers cultural differences can create between client and care provider. This training addresses methods for navigating these differences, through awareness and sensitivity to the plurality of the population we serve. Beyond just language barriers, this in-depth discussion seeks to help case managers understand cultural characteristics like race, gender, sexual identity, poverty, disability, and community as social determinants of health. Understanding one’s own biases and assumptions is a key part of this training. This training will cover the importance of tailoring treatment to a client’s individual needs through a lens of cultural understanding.

Wednesday, April 29, 2015

Motivational Interviewing - REGISTER NOW

Presented by Dr. Kim Karanda, DMHAS

Motivational Interviewing (MI) is a technique that allows the case manager, counselor, or other provider to communicate with a client with the goal being to initiate some form of behavioral change.  It can also be used as a means to establish an empathetic rapport with the client to gain trust and to illicit information that the client might normally not provide. MI involves skills that we all possess, and designed to remove ambivalence to change. This process integrates an understanding of the Stages of Change to encourage clients to collaborate with their care provider to enact positive progress in their own lives. In this evocative and judgment-free process, the case manager can act as a motivator and guide as the client makes autonomous moves towards change.

This training will be an introduction to facilitating this process and understanding the techniques of motivational interviewing.