Case Management Training Institute

The Case Management Training Institute (CMTI), generously funded by the CT Department of Housing, was created to provide a comprehensive training program for individuals with case management responsibilities in AIDS services, AIDS housing, domestic violence, homeless shelters, and transitional living programs, regardless of how the positions are funded (i.e. DPH, HOPWA, DOH, and DMHAS).

Documentation & Care Plan Practices

Wednesday, February 20, 9:30am-12:30pm @ deKoven House, Middletown

Presented by Melanie Alvarez, AIDS Connecticut

Your records and ability to thoroughly document your interactions with clients can have a significant impact on your success as a case manager. An assessment of a client’s needs, service plans and documented interactions should tell a complete story. This training will provide you with the skills needed for effective case management and will teach you best practices for documentation.

Fair Housing 101

Wednesday, February 27, 9:30am-12:30pm @ Hands On Hartford

Presented by Finn Darby-Hudgens, Connecticut Fair Housing Association

Low income individuals are disproportionately affected by housing discrimination. As providers, it is important that we are knowledgeable about fair housing laws to educate clients about their rights as tenants. This training will provide an overview of the work that Connecticut Fair Housing Association does and what fair housing looks like on a federal and state level. We will also discuss how to spot discriminating housing practices and barriers to housing.
This policy applies to all participants registered for training with ACT’s Case Management Training Institute (CMTI). A cancellation of a scheduled instructor-led training made less than twenty-four (24) hours prior to the day of the scheduled training will be deemed a "no-show." No-shows for all confirmed registrations will be assessed a $25.00 "no-show" fee.

  • Each CMTI training session is limited to 25 participants.
  • Unless otherwise noted, all sessions are scheduled from 9:30 a.m. - 12:30 p.m.
  • All sessions are free for ACT members.
  • Non-members will be charged a $25 per person registration fee.
  • Registration fees should be paid prior to the training (exceptions will be made for extreme circumstances and determined by Program Manager). Mail checks to ACT, 110 Bartholomew Ave, Ste 3050, Hartford, CT 06106.
  • Participants registered for required or other trainings are expected to attend the entire training.
  • All registered participants must be on time for training courses.
  • All registered participants must sign the official training roster.
  • All registered participants must attend the entire session in order to receive credit for the training.
  • A participant who misses more than a total of 45 minutes of a 3-hour training shall not receive training credit.
  • A maximum of 2 staff per agency may register per training session. If you would like to send more than 2 staff from your agency you must contact the Program Manager at to discuss the possibility of special arrangements prior to the training. Anyone showing up unregistered to a training may not be allowed to attend.
  • Cancellations may be made with no penalty up to twenty-four (24) hours prior to the day of the scheduled training.
  • Failure to attend without sending an email to at least twenty-four (24) hours in advance will result in a $25.00 charge and may limit access to future trainings.
  • Participants may call (860) 247-2437 x313 after 7:00 a.m. to listen to a recorded announcement stating if classes are cancelled. Information will also be available on our webpage at:
  • If there is no announcement when you contact the above number or on our website, the class will be conducted as regularly scheduled.
  • In the event of a cancellation due to inclement weather, all registered participants will be notified by email of the rescheduled date of the training.
  • If the State of Connecticut is delayed or closed training will be canceled. You can check for delays and closures at:

Case Manager Meeting

ACT's next Greater Hartford TGA Case Manager Meeting will take place Wednesday, February 27, 1:00-3:00pm at Community Health Services. CLICK HERE to register now.

CMTI Online Training:

Access ACT's online training website at For a comprehensive How-to Guide with screenshots click here.

Third-party Online Trainings:

Additional Resources: