Good Works, Better Practices, Great Homes
An interactive guide to operating AIDS housing
Section I: SERVICES
Residency in CARC funded programs may vary from a significant portion of an adult’s life-span to a brief period of time during a short span of homelessness. Separation or termination from CARC funded program also varies. It may be temporary or permanent. Participants may leave our programs in a planned fashion because they attain a higher level of self-sufficiency and independence or decide to leave to finish out their life-span with relatives. Residents may be arrested, be involuntarily discharged or die unexpectedly.
Discharge from housing may or may not mean the end of program services for consumers. Some participants continue our agencies’ case management services while living elsewhere, some participants re-enter our housing programs. Participants’ survivors may continue residency after the death of a resident.
Program operation, procedures and forms should reflect the reality of variable residency and support service. To begin the dialogue about successful transition to section 8 or to other permanent supported housing programs, assessment documents can incorporate questions such as “what circumstances would indicate that you don’t need these services? Client information should include people or institutions the client is likely to contact in an emergency and grant permission (in advance) for the program to contact them. Some assessments also include self-reported indicators of crises which help the staff identify when a resident is in trouble so as to plan for the de-escalation of the crises and prevent termination.
In the case of the death of a client, the program may have been her only support. Systems should be in place to address the mechanics of death and dying as well as to honor the person in the way she would have wanted. Many family support programs, provide case management and housing services to surviving members of a deceased participant’s family for a period of time. We should insure that our systems and paper work support our efforts to assist participants and their families during life transitions and crises as well in their day-to-day living.